When will I receive my sales statement?
Traxsource.com accounts on a monthly basis for sales. You will receive email notice that your sales statement is ready to be viewed/downloaded within thirty (30) days following the end of each contractual accounting period.
How can I obtain copies of sales statements for periods prior to May 2011?
For copies of any sales statements prior to the May 2011 please email email@example.com with your request. Please be sure to include your label/account name and the specific sales period for which you need copies.
I did not receive a sales statement this month. Why is my sales statement not posted in my account profile?
If there are no sales for your account in a specific sales period a statement will not be posted to your profile. If you see sales listed when you generate a online report for a specific sales period but your statement still has not posted to your profile after 30 days from the end of the period please firstname.lastname@example.org and we will look investigate the issue.