Follow

Sales Statements

When will I receive my sales statement?

Traxsource.com accounts on a monthly basis for sales.  You will receive email notice that your sales statement is ready to be viewed/downloaded within thirty (30) days following the end of each contractual accounting period.

 

How can I obtain copies of sales statements for periods prior to May 2011?

For copies of any sales statements prior to the May 2011 please email acc@traxsource.com with your request.  Please be sure to include your label/account name and the specific sales period for which you need copies.

 

I did not receive a sales statement this month.  Why is my sales statement not posted in my account profile?

If there are no sales for your account in a specific sales period a statement will not be posted to your profile.  If you see sales listed when you generate a online report for a specific sales period but your statement still has not posted to your profile after 30 days from the end of the period please contactacc@traxsource.com and we will look investigate the issue.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.