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How do we check the status of our Takedown Requests?

IMPORTANT NOTE:
• XML Takedown Requests take 1-3 days to be processed.
• Label System Takedown Requests typically are processed within 24 hours.

If you've sent takedowns for individual releases, individual tracks or a
bulk of releases, login to the Label System and do the following.

Individual Releases
Go to Active Releases, search via Cat number or UPC (barcode) and status will be 'Inactive' if the release is taken down.Screen_Shot_2018-01-18_at_23.25.10_copy.png

Individual Tracks
Go to Active Releases, search via Cat number or UPC (barcode), click 'VIEW' on the title. The track will be greyed out if its taken down.in_active_track_2_copy.png And when you click 'MODIFY TRACK', this text notification
"This track is currently taken down" will by displayed.blur_message_copy.png

Bulk Releases
Select 'All Labels', or filter by a specific Label, Screen_Shot_2018-03-29_at_18.45.34_copy_2.png

and then click the 'Export Release List' button.Screen_Shot_2018-03-29_at_18.45.34_copy_copy.png

This will render a CSV file with all releases or a specific labels releases you've chosen. Open it up and there will be a 'status' column which will show 'Inactive' if the releases are taken down.

 

 

 

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